Cancellation Policy

Attendance at LawnSite LiveXchange is complimentary, and includes access to the event, two nights’ stay at the Loews Portofino Bay Hotel, all event meals and networking events. Immediately upon acceptance of an application, we will make all of the above arrangements to secure the attendees’ participation at LawnSite LiveXchange.

Please note that if the approved attendee cancels their registration after October 1, 2021, they will be responsible for a cancellation fee of $750, which will be used to cover the cost of hotel reservations, all meals and networking events. 

All approved applicants are required to submit a credit card authorization form with a payment for $1 upon acceptance of the application as a credit card hold, which will be refunded if they attend the event. Attendees will not be charged if they attend LawnSite LiveXchange, or if they cancel before the date previously stated.

As a capacity-controlled event, the cancellation fee is structured to ensure that registrants are not holding a spot that they do not intend to take. Should the event be cancelled by Group C Media, Inc., parent company of LawnSite LiveXchange, the credit card will not be charged.

Invitations are extended to applicants as a representative of their organization. In the event of a cancellation, the attendee may suggest a suitable replacement from their company. However, acceptance of the replacement is at the full discretion of Group C Media. If the approved applicant is no longer employed by the company stated on the application, the invitation to LawnSite LiveXchange is no longer valid. Please contact Neil Eisenberg at neil@groupc.com or at 732-559-1254 if you have moved to a new company. If appropriate, we will extend a new invitation to you representing your new company.

While approved attendees’ participation at LawnSite LiveXchange is complimentary, they are responsible for all incidental charges including (but not limited to) telephone calls, drinks at the bar, and items from the gift shop.

Group C Media reserves the right to review and cancel registrations should it be determined that the information provided on the application is not truthful.